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Refund & Subscription Policy

Last updated: 2 July 2026

Trial Periods

New accounts may start with a free trial period. No payment is taken until the trial ends and you choose to subscribe.

Standard Plan

Our Standard plan provides core certificate, job, and reporting functionality for a monthly subscription fee.

Premium Plan

Our Premium plan includes all Standard features plus AI-assisted document drafting and additional company admin tools, billed monthly.

Billing

Subscriptions are billed automatically in advance on a recurring monthly basis to the payment method on file.

Cancellation

You may cancel your subscription at any time from your Billing & Plan settings. Cancellation stops future billing; access continues until the end of the current billing period.

Refund Policy

Subscription fees are generally non-refundable. Refunds may be considered on a case-by-case basis for billing errors or service outages, at our discretion — please contact support.

Subscription Renewals

Subscriptions renew automatically each billing cycle unless cancelled prior to the renewal date. You will be notified of any price changes in advance.